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  1. 2024年3月12日 · Customer Support Help with any issue. Get friendly support within 24 hours. Submit a Ticket or Email Us esr.support@esrgear.com To be sure our emails always make it to your inbox, please add us as a contact or put us on your whitelist. If you have a Gmail

  2. Power Your Tech,Protect the Environment. 2,877,080 kg of CO2 -equivalent emissions already offset through ClimatePartner.Reduce your carbon footprint by pairing your tech with ESR accessories. ClimatePartner ID: 21531-2303-1002.

    • Contact Support
    • Warranty Period
    • 30-Day Money-Back Guarantee For Any Reason
    • Warranty Claims For Quality-Related Issues
    • Products Not Covered by Warranty

    Feel free to contact us via the following methods for any product questions; we’re always happy to help. I. Submit a question through the online form here II. Send us an email at esr.support@esrgear.com

    All ESR products are covered by a 12-month warranty. An upgraded 24-month warranty can be activated by joining our Super User program once a product has been received. (See packaging of participating products for more information.) In special circumstances, e.g., crowdfunding campaigns, a product’s warranty will be subject to the campaign-specific ...

    For products purchased on the official ESR website, undamaged products can be returned for a full refund, regardless of reason, within 30 days of the purchase. This does not include bulk orders, which are not refundable. (Note: ordering more than 10 units of a product will be considered a bulk order.) Once the returned item(s) arrives at the addres...

    Any and all quality-related defects on items sold by ESR are covered by an extensive warranty of at least 12 months, starting from date of purchase. For quality-related warranty claims, ESR will offer a new replacement item of equal value according to extent of item’s defect. In situations where replacement is not an available or preferred option, ...

    Products listed below are not eligible for warranty claim: 1. Free products (given to you through social media giveaways, redeemed with Super User Points, earned through Referral Program etc.) 2. Products without sufficient proof of purchase 3. Lost or stolen products 4. Items that have passed their warranty period 5. Non-quality-related issues (af...

  3. Our Keyboard Cases Nowadays, iPads work like normal laptops, only without a physical keyboard and trackpad. This is where our keyboards for tablets and iPads come in and make the perfect pair. Our collection of tablet keyboards for iPad Pro and iPad Air offers ...

  4. Our Kickstand Portable Monitor has a Full HD resolution display with HDR10 technology for a beautifully clear, colorful display that immerses you in every detail, aided by the super-narrow-bezel design that gives you more of what you want to see and less of what you don’t. The best portable monitor for expanding your screen space with 180 ...

  5. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

  6. I first got one of these keyboards for my iPad 10 gen in February of 2023 and used the keyboard for work every single day! Now I’ve experienced some issues with the keys not functioning and the keyboard not connecting via Bluetooth as it did before. Reached out to ...