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COVID-19 safety requirements for Hosts & guests. Wear a mask and practice social distancing when required by local laws or guidelines. Stay a minimum of 6 feet (2 meters) apart from each other at all times. Hosts should consider limiting their Experience to a maximum of 10 participants, including any Hosts or Co-Hosts.
Rules. Health and safety requirements for Airbnb stays. During the COVID-19 pandemic, it’s important to keep health and safety in mind. We’ve created a set of mandatory COVID-19 safety practices for both for Hosts and guests of Airbnb listings, based on guidance from the World Health Organization and the US Centers for Disease Control.
Learn more about COVID-19 safety practices and the required five-step cleaning process for Airbnb hosts during COVID-19 and beyond.
Write a house manual to share info about your space. Save time and provide important details with pre-written instructions. Explore our tools and tips for guest communication, at check-in and beyond.
Building and Housing Standards: Most local governments and many jurisdictions have rules and regulations specifying minimum construction, design, and maintenance standards for buildings, including regulations on habitability, health, and safety. Certain rules applicable to residential and non-residential uses may be relevant to your listing.
Changing your guest’s reservation within 24 hours of check-in or during their stay. You can change an active reservation the same way you’d change an upcoming one: Just send your guest a trip change request. Your guest will have to agree to any changes you request. It’s best to send them a message explaining why you’re asking for changes.
Plans change, and that’s okay. If you need to cancel, first make sure you’re logged in to your Airbnb account. Then head to your calendar, find the instance, and select Cancel Experience. Your guests will receive a notification and a full refund. Keep in mind that if you cancel, penalties are involved and may include things like a ...
