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AirCover for Hosts is top-to-bottom protection for Hosts. It includes $3 million USD in Host damage protection, in addition to $1 million USD liability insurance, guest identity verification, reservation screening, and a 24-Hour Safety Line. It’s always included and always free whenever you host. If a guest causes damage to your place or ...
Submit a request to your Host: you’ll describe the issue, provide photos if you can, and let the Host know how you’d like to resolve it. It’s important to get help within 24 hours of noticing the issue. Otherwise, your refund amount might be affected. Wait for their response: If they decline or don’t respond within 1 hour, you can ask ...
If you need something—like your check-in details or instructions—check your reservation’s itinerary page. And we’re here to help if you need it! Where to find the Host’s contact info if you can’t reach them and how to reach us if you need extra help. What to do if a Host asks you to pay outside of Airbnb or through another company.
