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  1. You can add additional guests, choose a different date or time, or remove guests from an existing experience reservation in Trips. Just note, if you want to reschedule the date and time or change the number of guests, you can do that within 24 hours of booking, and up to 72 hours before the Experience starts. Change your Experience reservation.

  2. To cancel a reservation: iOS app. Android app. Mobile browser. Click Trips and select the reservation you want to cancel. Under Reservation details, click Cancel reservation. Choose a reason for cancelling. Click Cancel reservation. Tap Trips and select the reservation you want to cancel.

  3. If your reservation is cancelled by your Host, you'll get a full refund. If the cancellation happens within 30 days of your check-in, we’ll ….

  4. Cancel a reservation request on mobile browser. Tap Trips and select the reservation you want to change. For a reservation that says Pending, tap Withdraw request. Tap Cancel request. Note: Some reservations may generate additional charges or temporary authorizations. Find out more about when and how you’re charged for a reservation.

  5. After you book. To find the policy and cancellation options for your Experience reservation: iOS app. Android app. Mobile browser. Go to Trips and click your Experience reservation. Click Show details. Go to Reservation details and find the Experiences cancellation policy. Tap Trips and tap your Experience reservation.

  6. First, discuss the amount with your Host in the message thread, and if they agree, go to the Resolution Center to request money. If they don’t agree to the amount within 72 hours, reach out to us for help mediating. How to refund requests of any amount in the Resolution Center. Find details of what to do if you have a travel issue that ...

  7. If a guest needs to cancel their reservation, we’re here to help you with a quick rebound. When a guest cancels: We’ll notify you immediately. We’ll unblock the reservation dates. We’ll coordinate payouts and refunds. In this article. Your payout when a guest cancels. Your calendar when a guest cancels. Guest refunds when they cancel.

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