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  1. When you created your account, you chose the way that you sign in. It could be via email, phone number, Apple ID, Facebook or Google account or Naver (South Korea). To log in: iOS app. Android app. Mobile browser. Click Account. Choose how to log in. Enter your login details and follow the instructions.

  2. Global customer support. Specialised agents are available to help in 11 languages, 7 days/week during business hours. Learn more. 'With Airbnb we can be self-reliant, like cooking for ourselves rather than eating out every night. You feel like part of the community rather than a visitor.'. MARTA KUTT.

  3. Planning to stay awhile? Fantastic. Here’s how payments work for reservations of 28 nights or more: First-month payment: You’ll be charged this up front, but we’ll hold off on releasing it to the Host until 24 hours after check-in. Monthly instalments: For reservations longer than a month, we will charge you 10 days in advance for each payment period after the first payment.

  4. Plans change, and that’s okay. If you need to cancel, first make sure you’re logged in to your Airbnb account. Then head to your calendar, find the instance, and select Cancel Experience. Your guests will receive a notification and a full refund. Keep in mind that if you cancel, penalties are involved and may include things like a ...

  5. The information in this article applies to Host payouts. You can also find out how taxes and payouts work for Co-Host payouts. As a Host receiving payouts on Airbnb, we may require your taxpayer information in order to comply with tax reporting and compliance obligations. In the absence of your tax information, in some cases, we may be required ...

  6. Airbnb will remit the remaining 6.5% directly to IRD. For Hosts with Airbnb listings who are GST-registered and have provided Airbnb with their GST number, in the absence of an exemption, Airbnb will be required to collect and remit 15% GST on your accommodation price and cleaning fee. You should cease remitting GST to IRD with respect to ...

  7. Depending on the category of your experience, there may be unique standards and requirements that you’ll need to meet before publishing on Airbnb. Because of these standards, you can’t change the main theme or category of your published experience⁠—for example, moving an experience from the photography category to the cooking category.