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Health and safety requirements for Airbnb stays. During the COVID-19 pandemic, it’s important to keep health and safety in mind. We’ve created a set of mandatory COVID-19 safety practices for both Hosts and guests of Airbnb listings, based on guidance from the World Health Organization and the US Centers for Disease Control.
Safety devices We do not allow security cameras or other recording devices indoors, except in limited circumstances, such as certain listings where cameras are required by applicable law. Hosts are required to inform guests of permitted security cameras, recording devices, or noise decibel monitors on the property, even if they’re turned off or disconnected.
You can ask the Host to fix the issue, request a refund of the cleaning fee, or, for severe issues, you could request to cancel your reservation for a full refund of the remaining nights. Wait for a response: If your Host declines or doesn’t respond, you can ask Airbnb to step in to help. Airbnb will refer to the Rebooking and Refund Policy ...
Find the cancellation policy for your Experience reservation. The amount of any refund depends on the Host’s cancellation policy and the time and date you cancel.
You should contact a landlord-tenant attorney or your local county courts to learn more about eviction laws where you live, as they may affect your ability to evict a guest who overstays a monthly stay. In some jurisdictions, guests may establish rights as a tenant after a month, so we encourage Hosts to be knowledgeable about their local laws.
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Tap Messages. Find the reservation message from your Host. The reservation status is shown within the message thread. A confirmed status means you’re good to go! You’ll receive an email saying so, along with a text (SMS) and a push notification if you have those set up. Learn where to find your confirmation code.
