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  1. Contact Us. Customers are welcome to contact us through the following channels. New Applicant Hotline. 24-hour Member Hotline. Our Branches. Online Enquiry. Promise’s branches are all over Hong Kong, including Causeway Bay, Mong Kok, Kwun Tong, etc. Find your local branch now. Call our hotline at 31991199 or apply online.

  2. Any doubt towards the loan application? Promise can help! Get a Personal Loan in only three steps. Apply online and get approved instantly. Learn more now! Overview of Loan Product Information: The minimum and maximum repayment period is 3 months and 84

  3. Promise provides 24-hour quick and easy online loan services, allowing you to complete loan procedures anytime and anywhere. From application, to contract signing and fund transfer, the entire loan process can be completed on Promise's 24/7 online lending platform. You can even borrow money online late at night, or on weekends to solve your ...

  4. In general, if you choose to receive the repayment by bank account, we will transfer the loan instantly via FPS from Monday to Saturday (excludes system maintenance period) upon completion of the application procedure. Note: Actual time of fund transfer will be

  5. Can't find what you need from the FAQ section? PROMISE is here to help! Submit your enquiry or opinions via the form below and we will get back to you as soon as we can. Overview of Loan Product Information: The minimum and maximum repayment period is 3

  6. If your account type is under "revolving", the credit would still be retained even if your loan is repaid. If you want to apply for a loan, you can click here to apply through the member zone or dial our 24-hour Member Hotline, 3199 1111 or visit any Promise branches.

  7. Applicant must provide the following information: Information on HKID card, Residency information (e.g. phone number, address, etc.), Job information (e.g. company phone number, address, etc.), and Following documents are also required: Hong Kong ID card Bank