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Providing safe, reliable and environmentally-responsible electricity at a reasonable rate. For over 120 years, CLP Power has grown with the Hong Kong community. We serve over 6 million people in Kowloon, New Territories and most of the outlying islands. We are part of Hong Kong’s culture and fabric, with the commitment to powering the ...
Leadership is important in the growth of any organization. Our visionary team of directors together with a dynamic management team guide us the way to turn our vision into reality. Our commitments are the promises that we make to our staff, stakeholders and the communities. Get to know the people who drive us to achieve our vision and mission ...
Procurement. Eco Feed. Electrical contractors. Security tips for customers. Our service commitment. Help and support. Power outages and voltage dips. Emergency hotline. Contact Us.
CLP Power Academy aims to become a world-class professional training institution, providing high quality and vocational-based training that integrates theory and practice. The academy offers a diverse range of connected part-time accredited programmes which provide professional and academic qualifications for people who wish to pursue a career ...
大亞灣核電站. 內地首座大型的商用核電站，為香港提供安全、潔淨的電力。 項目簡介. 發電能源. 核能. 地點. 中國廣東大亞灣. 公司名稱. 廣東核電合營有限公司. 淨權益. 中電集團 - 25% 廣東核電投資有限公司 - 75% 發電容量. 1,968兆瓦 (2台984兆瓦) 中電購電容量. 1,577兆瓦. 中電所佔容量. 492兆瓦. 投產年份. 1994年. 項目重點. 壓水式反應堆發電機組. 中國首座大型商業核電廠. 在安全和營運的表現均達世界級水平. 零碳排放的發電燃料. 關於此發電廠. 廣東大亞灣核電站，是內地首座大型商業核電站，亦是中國內地改革開放以來最早期，最大型和最成功的中外合資項目。 大亞灣每年的發電量超過150億千瓦時，中電則購買當中的 70% 電量，供應香港用戶。
2023目標. 2022成績. 供電可靠度. >99.99% 在計劃停電進行維修工程前3個工作天通知受影響的客戶. >99% 維修人員抵達停電現場視察的平均時間. <28分鐘# 於停電事故後恢復電力供應的平均時間. <2小時# 預約於3個工作天內進行電氣裝置檢查. 96.50% 於3個工作天內到場調查用電查詢個案. 98% 在約定的1.5小時時段內到達檢查供電裝置. 99.4% 電氣裝置經檢查妥當後，新客戶可在即日內獲得電力供應. 99.98% 在收妥欠賬後即日內重駁電力. 95% 客戶服務主任於20秒內接聽緊急服務熱線來電 (2022年生效) 90%的接聽時間. 客戶服務主任於20秒內接聽查詢熱線來電 (2022年生效) 80%的接聽時間. 客戶在客戶服務中心輪候查詢的平均時間.
