Host-initiated cancellations. How-to. If your Host cancels your reservation. If your reservation is cancelled by your Host, we'll automatically give you a full refund. How-to. If your Host needs to cancel. If your Host can’t accommodate your stay, don’t cancel for them—send them a cancellation request so you don’t miss out getting your ...
If you’ve booked a place where there’s a more strict cancellation policy, you could also consider changing your dates instead. Just put in a change request to the Host and any difference in price will be shown before you confirm the request. You could also message the Host as well, to let them know more about your circumstance and why you ...
iOS app. Android app. Mobile browser. Go to Listings and select the listing you want to change. Click Booking settings. Under Policies, go to Cancellation policy and click Edit. Select a policy, then click Save. Changes to your cancellation policy are only applied to future reservations and don’t affect any pending or confirmed reservations.
Cleaning fees: Always refunded if you cancel before check-in. Airbnb service fees: Service fees are refunded if you cancel during the free cancellation period for your reservation. On-site property fees: If a hotel or other professional Host collects property fees on-site, any refund of those fees is at the discretion of the Host.
To cancel a reservation: Desktop. iOS app. Android app. Mobile browser. Go to Trips and select the trip you want to cancel. Click Show more trip plans, then click Show details. Click Change or cancel. Click Cancel reservation.
To find the policy and cancellation options for your Experience reservation: iOS app. Mobile browser. Go to Trips and click the Experience reservation you want to cancel. Click Show details. Go to Reservation details and find the Experiences cancellation policy. If you want to know what your refund will be, start cancelling your reservation and ...
Go to the reservation you want to cancel and click Details. Click Change or cancel reservation > Cancel reservation. Select your answers to the questions that follow, and click Next. Confirm the details and click Cancel reservation. You may not be able to cancel active reservations or those for which check-in is scheduled to occur within 24 ...
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