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  1. To find your receipt from a completed reservation: Desktop. iOS app. Android app. Mobile browser. Go to Trips and select the trip you’d like a receipt for. Click Show more trip plans. In Show details, click Get receipts. Choose a payment and click Get receipt.

  2. Contact your Host or guest Sending a message is usually the quickest and easiest way to resolve an issue with your listing or reservation. Or you could try calling them. Explore the Help Centre Visit the Help Centre to find answers to common questions, including information about:

  3. If at any time during your stay you find your listing isn't as advertised—for example, the refrigerator stops working and your Host can’t easily fix it, or it has fewer bedrooms than listed—you'll have three days to report it and we’ll find you a similar or better home, or we’ll refund you.

  4. Go to Account > Personal infoNext to Phone number, click Edit then Add a phone numberSelect your country, (the country code will be added automatically) Enter your area code and phone number Click Verify and we'll send you a 4-digit code via text message (SMS)

  5. Find your refund amount. In most cases, your refund amount depends on your reservation’s cancellation policy and when you cancel. You can find the refund amount and cancellation policy specific to your reservation by starting to cancel your stay or your Experience. You can also learn about the cancellation policy for your reservation by going ...

  6. Custom pricing. Edit your listing to manage your nightly price. Any changes you make will only apply to future reservations. If you want to charge less for longer stays, you can set a weekly and/or monthly discount. You can use weekend pricing to change your base nightly price for every Friday and Saturday night.

  7. 1/12/2020 · House Rules appear on your listing page and guests must agree to them to book your place. You can add additional rules to address local customs or health and safety concerns. Your House Rules set expectations for guests, and give them a preview into your hosting style. They also help guests evaluate whether your space is a good fit before they ...