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  1. Coordinating check-in with your Host. Check-in and checkout can vary by place to place. Message your Host to figure out times and other details and ask any questions. How-to.

  2. If at any time during your stay you find your listing isn't as advertised—for example, the refrigerator stops working and your Host can’t easily fix it, or it has fewer bedrooms than listed—you'll have three days to report it and we’ll find you a similar or better home, or we’ll refund you.

  3. If you feel unsafe during a stay. In an emergency or if your personal safety is threatened during a stay, contact local police or emergency services right away. If you need help from Airbnb with a safety concern, contact our Trust and Safety team. Here are some safety tips for Hosts and guests.

  4. Contact your Host or guest Sending a message is usually the quickest and easiest way to resolve an issue with your listing or reservation. Or you could try calling them. Explore the Help Centre Visit the Help Centre to find answers to common questions, including information about:

  5. That’s OK, too. Just ask the guest to send a new request, or make their day by sending a special offer or invitation to book. You can also decline an enquiry, which prevents the guest from sending a request. Make sure to review our Anti-Discrimination Policy before you decline. Turning down a lot of requests can impact your reservation rates ...

  6. Suggestions will show after typing in the search input. Use the up and down arrows to review. Use enter to select. If the selection is a phrase, that phrase will be submitted to search. If the suggestion is a link, the browser will navigate to that page.

  7. 18/5/2020 · If you choose to book with the Payment Plan Feature, the Airbnb Platform will notify you of the amount and schedule of each payment due. On the second payment due date, Airbnb Payments will automatically charge the original Payment Method you used to make the booking. Gift Cards and credits cannot be used for the second payment.

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