Contact your Host or guest Sending a message is usually the quickest and easiest way to resolve an issue with your listing or reservation. Or you could try calling them. Explore the Help Centre Visit the Help Centre to find answers to common questions, including information about:
Guides for getting started. Browse all topics. Getting started on Airbnb. Accessing your account. Help with a reservation. Getting protected through AirCover.
We protect you and the Airbnb community. We do our best to keep you safe by reviewing messages on the Airbnb platform. We’ll block potentially dangerous messages that contain words or numbers that might include contact information or references to other sites, including external links. You can help. If you get a suspicious message, let us ...
Neighbourhood Support. You can report a party, noise complaint, or neighbourhood concern here. For help with a reservation, hosting, or your account, contact Airbnb Support —our Neighbourhood Support team is only available to help with concerns related to home sharing in your community. For emergencies: If you feel unsafe or are concerned ...
Taking people off of the Airbnb platform for new, partial, or future bookings. Contacting potential guests prior to booking on Airbnb to move the booking off of Airbnb (e.g. offering discounts to book off of Airbnb) Asking guests to fill out forms, or call, email, or otherwise contact you via a non-Airbnb communications service prior to ...
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2020年11月16日 · As a host, you’re charged a service fee whenever a reservation is confirmed. For hosts who offer accommodations, the fee amount is usually 3%, and for hosts of Airbnb Experiences, it’s 20%. In most cases, guests are also charged a service fee when they book a stay on Airbnb. You can learn more about the different service fees we charge to ...