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  1. To manage users' IT requests (ITS staff only) Note 1: To access the agent portal, please use functional NetID. Note 2: To access the request eForm, please use staff NetID. ITS Staff Only.

  2. As the carrier-based secure VPN service will be retired at the end of January 2021, students based in Mainland cities are encouraged to switch to ‘Cloud Express’ as soon as possible. For ease of transition to the new VPN service, both ‘Cloud Express’ and the carrier-based secure VPN service has been running in parallel in January.

  3. This system, in the form of an application “CBCE Mobile”, is to facilitate staff and students in checking the availability of Lecture Theatres / General Teaching classrooms and related booking information. With the CBCE Mobile app, students can conveniently…. End User Support Services. Classroom, booking, book classroom.

  4. To enable staff and students to make full use of IT in their work/study, online training resources on some common office software tools are made available for self-learning anytime anywhere. PolyU HKCC staff are also eligible to leverage the online training resources.

  5. The University has adopted a Learning Management System (LMS) named Blackboard which internally known as LEARN@PolyU (理學網) as the common online leaning platform. LEARN@PolyU allows teaching staff and course administrators to create and manage interactive online learning content. A full range of IT supports on course content development ...

  6. Service Description. Mass Mailing and SMS Service enables departments to send broad-based emails and SMS through Mailing List Management (MLM) system to staff, students or external recipients. MLM allows users to send large volume of messages, such as mandatory information for students, events and activities promotion message, periodic ...

  7. Service Description. PolyU Cloud service provides departments with a server hosting platform in a virtual environment. It operates as a rental service for departments to rent a ‘virtual server’ from ITS at a cost which is lower than buying and operating their own. This service will save departments the trouble of maintaining their own ...

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