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  1. Two types of virtual private network (VPN) services are provided to the University community to access IT facilities on campus and on the cloud services provided by the University. Campus Remote Access Service

  2. 2021年4月12日 · With positive feedbacks received from trial users, the new VPN service is now opening to all staff. The New VPN service provides more concurrent VPN sessions capacity as well as the following benefits. Simplified VPN profiles. Prevailing VPN profiles for different types of users have been consolidated and simplified.

  3. Effective from 4 January 2021, a new VPN service ‘Cloud Express’ has been made available to all Mainland-based students for smooth connection to LEARN@PolyU. As the carrier-based secure VPN service will be retired at the end of January 2021, students based in Mainland cities are encouraged to switch to ‘Cloud Express’ as soon as possible.

  4. To facilitate the transition, both ‘Cloud Express II’ and the existing Cloud Express VPN will be running in parallel from now to 14 December 2022. Existing users of Cloud Express can switch to use ‘Cloud Express II’, the new VPN service, by adding a new gateway IP address in the GlobalProtect VPN client software.

  5. Information Technology Services Office - FAQ. - Why do I need a VPN (Virtual Private Network) connection at home? How to install the PolyU VPN? (For staff) Network - VPN. You need a VPN connection in order to establish a security network connection to remotely access applications and resources in PolyU.

  6. UDS is a platform that enables remote access to desktops and software tools in PolyU. You can use UDS to work, study and collaborate online anytime, anywhere.

  7. To strengthen the security for remote access to PolyU internal applications and data outside campus, a new VPN service will be made available commencing early April for all staff. The new VPN software will be tied in with two-factor authentication process.

  8. If you are new student, please activate the COMP account at https://acct.comp.polyu.edu.hk

  9. If you are using the VPN service and have your office desktop enabled for remote access outside campus, please follow the steps below to connect to your office desktop. Install the PolyU VPN software in your home desktop; (For Mac users, you may also need

  10. Details are available at FAQ: What is PolyU Multi-Factor Authentication (MFA) Install PolyU VPN software "GlobalProtect" on your home desktop machine. Details are available at service webpage. Open “GlobalProtect” and enter “staffvpn.polyu.edu.hk” for the portal address.

  11. Connectivity for Mainland based students to access online teaching delivery platforms has been further enhanced with the new express secure VPN service access via the domain name “ctexpress.polyu.edu.hk”.

  12. PolyU Staff Mobile App. Login PolyU Email. Login PolyU Connect Email. 'Cloud Express II' VPN for students. FAQ on Work From Home. Baseline Information Security Policy. Acceptable Use Policy for University IT Facilities and Services. Teaching and Learning.

  13. Various virtual private network services are available for University staff and students to access the IT resources on the campus from remote locations. The Network Access Services are composite of the following services: Campus Network Provisioning Services. Wi-Fi Services.

  14. - Staff who are currently using "Global Protect" VPN service to access campus resources should have already downloaded the Microsoft Authenticator app to your registered mobile phone. No further action is required.

  15. IT Services for Staff. Access to Service. User & Installation Guide. myPolyU - Portal to IT Services. https://my.polyu.edu.hk/. Email – Access your mailbox with a browser. https://www.polyu.edu.hk/staffmail. Global Protect VPN – Access to your PolyU Home Drive (PHD) and Admn. Apps.

  16. On your mobile/tablet, start "Microsoft Authenticator". Enter the 2-digit number in the text box "Enter the number here" and tap "Yes". Once VPN is connected successfully, you may access BI & SRS with a web browser. BI: https://www53.polyu.edu.hk:8443/BOE/BI. SRS: https://www39.polyu.edu.hk/asadmin.

  17. Two types of virtual private network (VPN) services are provided to the University community to access IT facilities on campus and on the cloud services provided by the University. Remote Access Services

  18. Start the "Global Protect VPN" and connect to PolyU; Once the "Global Protect VPN" connected successfully, start the RDP software; For Windows, look for the built-in application "Remote Desktop Connection". Type in your registered office machine's IP address in "Computer" and login with your NetID and NetPassword; For Mac, use the Remote ...

  19. Multi-factor authentication (MFA) provides extra security before logging into an online service. When accessing an MFA-protected service, staff will be prompted to enter NetID and NetPassword as the first authentication and as a second step, reconfirm staff’s identity by using a verification device, like a phone or a tablet.

  20. 2021年5月28日 · Switch to the new Global Protect VPN service before 28 May 2021. As communicated in the ITS Notice dated 12 April, a new Global Protect VPN service will replace the existing Pulse Secure VPN for remote access to PolyU internal applications and data.

  21. Information Technology Services Office - FAQ. - How to access Q: & P: drive at home? (For staff) Network - File Sharing. Firstly, your home desktop must have the PolyU VPN software, installed. Once a VPN connection to the PolyU network is established, refer to the steps / document below for drive connection: Windows. Q: Drive - Network Shared ...

  22. Internet browser to vAdmin. Remote machine running use Staff VPN. Remote access to Business Administrative Systems hosted on campus. Business Admin Systems. Remote access option. Require Multi-factors Authentication (MFA) AAO Alumni and Non-Alumni Database System. Internet Browser (user IP f/w registration) Staff VPN for AAO staff only.

  23. You need to connect VPN in order to establish a security network connection. The VPN software and user guide could be found in the service webpage. After connected to staff VPN, please follow the steps below:

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