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2024年4月29日 · 💡 AI, CX, and more with @zappos Insights' Robert Richman | Conversations with Zendesk podcast👉 Read the blog here: https://zdsk.co/3UDXGkV👉 Discover more ...
- 30 分鐘
- 10.4K
- Zendesk
2024年4月22日 · Through the Zappos Insights program, the company offers tours of its headquarters, Q&A sessions with executives, and workshops on topics like customer service and company culture. The idea is that by sharing its best practices, Zappos can help other organizations succeed while also learning and growing itself.
2024年4月25日 · Direct from Relate 2024 with Zappos Insights Co-creator Robert Richman. Apr 25 · Conversations with Zendesk - Interviews about Customer Service, Support, and Customer Experience. -00:0027:20.
2024年4月25日 · By Maggie Mazzetti, Staff Writer. Last updated April 25, 2024. Direct from Relate 2024 with Zappos Insights Co-creator Robert Richman. Apr 25 · Conversations with Zendesk - Interviews about Customer Service, Support, and Customer Experience. -00:0027:20. If you missed our biggest customer event of the year, you’re in luck.
2024年4月25日 · On this episode, we’re joined by Robert Richman, Author of The Culture Blueprint, Keynote Speaker, and Co-creator of Zappos Insights. Recorded at Zendesk's Relate 2024 conference in Las Vegas, this episode is enriched by live feedback from conference attendees and offers an in-depth look at how company culture and AI are ...
2024年4月25日 · 출처 Maggie Mazzetti, Staff Writer. 최종 업데이트: May 2, 2024. If you missed our biggest customer event of the year, you’re in luck. This week, we’re taking you direct to Las Vegas, onto the expo floor, and behind the scenes with our very special guest—Relate headliner Robert Richman. Direct from Relate 2024 with Zappos Insights Co-creator Robert Richman.
2024年4月23日 · 3. Make your customers feel heard. Behind every customer is a story. However, repeating that story multiple times during every customer interaction leads to a bad experience. If customers feel ignored because they have to repeat themselves, they won’t be likely to remember your company as customer-focused.
