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Log-in / Manage Member Account. FAQ - Log-in/ Manage Member Account. How to check the information in my loan account? What should I do if I forget my member ID? What should I do if I forgot my log-in password, entered the incorrect log-in password or I have no password? Why can't I log in to the member zone?
Log in your online member account to withdraw approved credit without additional application or approval. Promise provides you with a convenient online platform to withdraw your loan and apply for raising your credit limit anytime. Log In. Document Upload. Simply submit your supporting documents anytime and anywhere.
Do not disclose your password to anyone (including Promise staff and the police). Do not allow anyone else to use your member login ID and password. Please regularly change your password through our Online System of this website or 24-hour Member Hotline.
Log-in / Manage Member Account. It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Having technical troubles in managing your member accounts or applying for loans? Promise is here to help!
Why "dual authentication" is used as the login method for "Signing loan agreement"? Promise treats the personal information of our customers and security of transaction with the utmost care. "Dual authentication" uses the following two types of information, which strengthens the security used to authenticate the identity of our customers.
In general, if you choose to receive the repayment by bank account, we will transfer the loan instantly via FPS from Monday to Saturday (excludes system maintenance period) upon completion of the application procedure. Note: Actual time of fund transfer will be
Proof of income * (e.g. payslip, company letter, proof of contribution of MPF, etc.) * All documents must be issued within the last 3 months. Note: we may grant exemptions to applicants in individual cases.
