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  1. What should I do? New Riders How do I contact Rider Support? Safety Keeping safe during COVID-19. Perks How do I log in to the perks area of the site?

  2. My Supplier Agreement was terminated. Can I dispute Deliveroo’s decision? How do I complete the identity check? Does Deliveroo support beta versions of iOS/Android? How many friends can I refer? Can someone else work on my behalf (substitute)? How do I get a Rider Information Pack?

  3. To log in you'll just need the email address that you have registered with Deliveroo, and your rider ID. You'll need to have delivered an order within the last three weeks for your login to work. If you've only just started riding with us then it can take up to a week for

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  5. Going online. After you've logged in you'll see the map of your zone. Tap 'Go online' to start receiving orders. Waiting for an order. Once you're online you'll see the map of your zone and you'll see that the app is looking for orders for you. Don't forget to check our guide for the best times to go online and how the heatmap work.

  6. For any questions or requests please contact us via the "Help" section of your hub portal. If you're not yet a partner click here. Registered Office: Roofoods Limited 1 Cousin Lane London EC4R 3TE. The best local restaurants and takeaways are here to deliver. Order on Deliveroo today!

  7. You must check the customer's ID for all orders containing alcohol or other age-restricted products, regardless of whether they look old eno…. Orders. How do I contact Rider Support? Most questions can be answered quickly by checking the FAQs on the rider website. The website has loads of helpful info – from questions abo….

  8. First, download the Deliveroo app and sign in. (Don’t have a Deliveroo account? Tap the Account icon at the top right and select Sign up or log in) Select Account at the top right, then Vouchers and credit.