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  1. Online Enquiry. Promise’s branches are all over Hong Kong, including Causeway Bay, Mong Kok, Kwun Tong, etc. Find your local branch now. Call our hotline at 31991199 or apply online.

  2. Promise (Hong Kong) Co., Ltd is a 100% wholly owned overseas subsidiary of SMBC Consumer Finance (hereinafter "SMBCCF"), one of the leading consumer finance institutions in Japan. Established as a licensed money lender in Hong Kong in 1992, Promise (Hong Kong) Co., Ltd inherits the experience of SMBCCF in credit management, operation management ...

  3. We would transfer the loan amount through bank transfer to your designated bank account. How long does the transfer take after approval? In general, if you choose to receive the repayment by bank account, we will transfer the loan instantly via FPS from Monday to Saturday (excludes system maintenance period) upon completion of the application procedure.

  4. Client-known information (e.g. HK ID number or loan application code provided by Promise) One-time password provided by Promise via registered phone number of customers. Note: to login to "Signing loan agreement", customers must enter the correct information.

  5. It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Having technical troubles in managing your member accounts or applying for loans? Promise is here to help! Loan is transferred instantly upon approval!

  6. The bank account number (Bank account) related to the service has been confirmed by the Borrower through Promise Telephone System. Borrower authorizes Promise to instruct the Bank in all circumstances, to transfer funds from the Bank account to the Promise.

  7. 2023年12月1日 · About Promise. Since its establishment as a licensed money lender in Hong Kong from 1992, Promise continues to provide convenient financial services to its customers. We put our customers first, providing flexible and trustworthy personal loan solutions to help them relieve their cash flow needs anytime and anywhere.