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Error: Sometimes you may need to update a payout method or add more info. If a payout method isn’t working, you can remove it and try adding it again, or add a new one. Note: In some countries, we'll confirm your account info by depositing a small amount (less than $1 USD) before sending you a payout.
How-to. •. Guest. Why was I charged twice for a reservation? Before you submit a reservation request, you’ll see whether your chosen payment method will place a hold (called an authorisation) or charge on your account for the amount of the reservation. In this article. If your payment method is authorised. If your payment method is charged.
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Tracking your Superhost status. Hello, superstar! If you have achieved Superhost status, it’s important to make sure your account stays in good standing. We’ll let you know by email if you've gained, retained or lost Superhost status. Since assessments happen throughout the 12-month assessment period, we recommend you track how you are doing.
Payment troubleshooting. Something went wrong with your payment. How-to. •. Guest. Something went wrong with your payment. Is your transaction not going through? This can happen for a number of different reasons, including: Your credit or debit card has expired.
You’ll get an email when you have a confirmed reservation. You can also go to your reservations, your calendar, or your message with the guest, and check if the reservation status is confirmed. If there’s a trip change request: If the status says trip change requested, the reservation is confirmed, but either you or the guest is waiting for ...
2020年12月14日 · Instant Book allows guests to instantly book your home for available dates so you don’t need to review and accept each booking request individually. Guests like the option to use Instant Book and many Hosts report that they earn more money by using this tool, plus they appreciate the convenience it provides. Keeping your calendar up to date ...
Phone: Phone numbers are listed in Reservations. Keep in mind that many guests don’t have access to a phone while travelling, or they may experience travel delays that will affect their arrival time. If your guest cancels or doesn't show up, we’ll uphold your cancellation policy and any payout will be released to you.
