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  1. How can I check my application progress and approval result? You may contact our Customer Service Hotline at 3199 1199 during office hours (Mon-Fri: 9:00am-7:00pm; Sat: 9:00am-5:30pm). How to withdraw the loan?

  2. Inheriting professional knowledge and achieving customer service excellence. Promise (Hong Kong) Co., Ltd is a 100% wholly owned overseas subsidiary of SMBC Consumer Finance (hereinafter "SMBCCF"), one of the leading consumer finance institutions in Japan.

  3. After submitting an application through the Promise's online lending platform, you can instantly view your loan approval result online ⦿ and submit the required documents together with signing the loan agreement.

  4. 2024年7月2日 · About Promise. Since its establishment as a licensed money lender in Hong Kong from 1992, Promise continues to provide convenient financial services to its customers. We put our customers first, providing flexible and trustworthy personal loan solutions to help them relieve their cash flow needs anytime and anywhere. Sustainability.

  5. You can get the preliminary approval result instantly * upon your submission of the online application form or after filling in the application form and complete simple loan procedure. *Upon provision of the required information or documents.

  6. When borrowing money, it's better to choose a loan product with lower interest rate because a higher interest rate will increase the total cost of a loan. Before borrowing money, you should learn about different methods of interest calculation such as monthly flat-rate, day rate, etc.

  7. Credit Rating is graded by the credit rating agency in Hong Kong based on customers' credit records. Once you apply for a credit card or personal loan, you will have your own credit report. All information in the Credit Report is filtered and calculated, resulting in a Personal Credit Rating.

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