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  1. www.promise.com.hk › en › faqManage your Member Account | FAQ | Promise HK

    You may go to "Member Log-in" on the Promise website or call our 24-hour Member Hotline at 3199 1111, to check the latest information of your account (e.g. outstanding principal amount, etc.).

  2. www.promise.com.hk › en › memberMember Zone | Promise HK

    Introduce our service to your relatives/friends. From 1 April 2024 to 30 June 2024, members are entitled to obtain a cash reward of HK$1,000 if a relative/friend is referred to join us. And Referee can also enjoy the Welcome Offer. To obtain the reward, your relative/friend is required to provide your name and membership number when he/she ...

  3. www.promise.com.hk › en › online-securityOnline Security | Promise HK

    Promise (Hong Kong) Co., Limited ("Promise") ensures your online transactions are safe and secure. As a financial service provider, Promise is used to thinking about security. Promise uses industry standard security technology and practices to safeguard your account from any unauthorized access.

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  5. www.promise.com.hk › en › faqAgreement Signing | FAQ | Promise HK

    If the size of the original document is A4 or above (e.g. bank monthly statement), please provide An image of whole document, and A close-up image of the top 1/3 section of the document. Hong Kong ID Card Please make sure all information is clearly visible ...

  6. www.promise.com.hk › en › faqTechnical Support | FAQ | Promise HK

    It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Having technical troubles in managing your member accounts or applying for loans? Promise is here to help! Loan is transferred instantly upon approval!

  7. www.promise.com.hk › en › why-promiseAbout Promise | Promise HK

    Promise (Hong Kong) Co., Ltd is a 100% wholly owned overseas subsidiary of SMBC Consumer Finance (hereinafter "SMBCCF"), one of the leading consumer finance institutions in Japan. Established as a licensed money lender in Hong Kong in 1992, Promise (Hong Kong) Co., Ltd inherits the experience of SMBCCF in credit management, operation management ...

  8. www.promise.com.hk › en › faqApplication Review & Transfer Time | Promise HK

    We would transfer the loan amount through bank transfer to your designated bank account. How long does the transfer take after approval? In general, if you choose to receive the repayment by bank account, we will transfer the loan instantly via FPS from Monday to Saturday (excludes system maintenance period) upon completion of the application procedure.

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