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  1. Promise’s branches are all over Hong Kong, including Causeway Bay, Mong Kok, Kwun Tong, etc. Find your local branch now. Call our hotline at 31991199 or apply online.

  2. Dial to our Member Hotline 3199 1111 and press 8 for "Initial setup / Forgot password", and then follow the instructions given by the voice system. Why can't I log in to the member zone? Your membership number must be in 7 digits, and your password must be in 6 digits (same as the password of 24-hour Member Hotline 3199 1111 ).

  3. Introduce our service to your relatives/friends. From 1 April 2024 to 30 June 2024, members are entitled to obtain a cash reward of HK$1,000 if a relative/friend is referred to join us. And Referee can also enjoy the Welcome Offer. To obtain the reward, your relative/friend is required to provide your name and membership number when he/she ...

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  5. www.promise.com.hk › en › faqFAQ | Promise HK

    New Applicant Hotline 3199 1199 24-hour Member Hotline 3199 1111 Latest Offers Welcome Offer Member Offer Loan Products Instant Personal Loan Low-interest Debt Consolidation Loan Tertiary Student Loan No-doc Loan for Self-employed Emergency Loan ...

  6. For any enquiries, please contact our Enquiry and Complaint Hotline at 3199 1199 during office hours. We apologize for any inconvenience caused. New Applicant Hotline

  7. It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Having technical troubles in managing your member accounts or applying for loans? Promise is here to help! Loan is transferred instantly upon approval!

  8. You may contact our Customer Service Hotline at 3199 1199 during office hours (Mon-Fri: 9:00am-7:00pm; Sat: 9:00am-5:30pm).

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