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  1. 2023年9月1日 · Latest Update. 2024.03.14. Notice on Suspension of services due to system upgrade. In order to enhance our services, Promise (Hong Kong) Co., Ltd. will conduct system upgrade from 00:30 am to 07:30 am on Saturday 30 March 2024 (Hong Kong Time) and the following services will be suspended during this period: Signing Loan Agreement.

  2. Introduce our service to your relatives/friends. From 1 April 2024 to 30 June 2024, members are entitled to obtain a cash reward of HK$1,000 if a relative/friend is referred to join us. And Referee can also enjoy the Welcome Offer. To obtain the reward, your relative/friend is required to provide your name and membership number when he/she ...

  3. Promise (Hong Kong) Co., Ltd is a 100% wholly owned overseas subsidiary of SMBC Consumer Finance (hereinafter "SMBCCF"), one of the leading consumer finance institutions in Japan. Established as a licensed money lender in Hong Kong in 1992, Promise (Hong Kong) Co., Ltd inherits the experience of SMBCCF in credit management, operation management ...

  4. How can I check my application progress and approval result? You may contact our Customer Service Hotline at 3199 1199 during office hours (Mon-Fri: 9:00am-7:00pm; Sat: 9:00am-5:30pm). How to withdraw the loan?

  5. Welcome Offer. Become a Promise new customer and receive a cash reward of up to HK$10,000 . New customers who withdraw their loans from 1 April 2024 to 30 June 2024, will receive a cash reward of up to HK$10,000 . With Promise, you can enjoy a quick and easy loan application process. Enjoy our loan services anytime, anywhere!

  6. Technical Support. It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Manage your member account by simply logging in now. The loan is transferred online instantly upon approval.

  7. Revolving Loan Being a business owner or freelancer, you may face cash flow problems due to unpredictable revenue. Promise's revolving loan scheme allows you to withdraw approved revolving loan amount at any time, with the ability to adjust the repayment period and amount, to solve your immediate cash flow needs conveniently and flexibly.