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  1. Dispute Resolution. You may initiate a dispute request via the Bank for reversing or refunding transactions under specific circumstances of the dispute resolution scheme, such as unauthorized transactions or failed delivery of goods/ services by the merchant after a one-off pre-payment. Please note that not all credit card transactions are ...

  2. Client Feedback Hotline. (852) 2886-6099. Office Hours: Monday to Friday from 9:00 a.m. to 5:30 p.m. Saturday from 9:00 a.m. to 12:30 p.m. GETTING BACK TO YOU. Your feedback will be followed up and acknowledged within 7 days upon receipt.

  3. 5 天前 · To ensure that your application is processed promptly, please provide the following information accurately: • Your name, address and account number. • Payment currency code and amount. • Receiving/beneficiary bank's name and address. • Beneficiary bank’s routing code. • Name of intermediary bank, if available.

  4. 4.Total Earnings [as more fully defined under Section 3 of the Employees’ Compensation Ordinance (Chapter 282)]: Please declare the estimated / actual total gross earnings for the period of insurance. 5.You are required to complete the Declaration of Earnings section duly signed by an authorized officer and submit it to MSIG together with ...

  5. CREDIT CARDS FORMS AND DOCUMENTS. Additional Benefits Form [PDF] Direct Debit Authorization (for HKD Account) [PDF] Direct Debit Authorization (for CNY Account) [PDF] Octopus Automatic Add Value Service Application/Change Request Form [Online Form] Octopus Automatic Add Value Service Application/ Change Request Form [PDF]

  6. Electronic Bill Presentment and Payment Service (EBPP) enables Standard Chartered Online Banking customers to register, receive, view and pay bills anytime and anywhere via the Bank’s internet banking, achieving a more effective management of all bills and payments without any geographical constraints. Back to top.

  7. Yes, you can amend / cancel for those DDA setup at branch via online. Amendment on payment limit is capped at HKD100,000 via Online Banking. For payment limit exceeding this amount, you can complete the “ Direct Debit Authorization Amendment/Cancellation ” form to any of our branches for processing. What is the turnaround time for the DDA ...