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  1. 3 天前 · To ensure that your application is processed promptly, please provide the following information accurately: • Your name, address and account number. • Payment currency code and amount. • Receiving/beneficiary bank's name and address. • Beneficiary bank’s routing code. • Name of intermediary bank, if available.

  2. Please verify the mobile phone number shown on Standard Chartered Online Banking screen. For an overseas mobile phone number, the number displayed would include country code, area code (exclude prefix, which is not required when calling from overseas) and telephone number without any space, letters or special characters, e.g. 14161234567.

  3. Electronic Bill Presentment and Payment Service (EBPP) enables Standard Chartered Online Banking customers to register, receive, view and pay bills anytime and anywhere via the Bank’s internet banking, achieving a more effective management of all bills and payments without any geographical constraints. Back to top.

  4. You may initiate a dispute request via the Bank for reversing or refunding transactions under specific circumstances of the dispute resolution scheme, such as unauthorized transactions or failed delivery of goods/ services by the merchant after a one-off pre-payment.

  5. Please find the following steps: Make sure you have active Securities Account and Settlement Account in Standard Chartered Bank. Fill in your personal information, Standard Chartered Securities Account number, and stock details, on “Securities Services Stock Transfer Request” form obtained from branches.

  6. 3 天前 · The applicable Foreign exchange rate and total remittance charges levied will be shown on account transaction history and/or bank statement. For further information, please call our Customer Service Hotline at (852) 2886 8868 (press 2 6 0). Your remittance instruction will be shown with applicable exchange rate and corresponding debited amount ...

  7. whether your email settings have caused any email sent by us to be filtered as spam/ junk mail. whether the email address which you have registered with us is up-to-date. If in doubt, please call our Customer Service Hotline below. Priority Banking (852)2886-8866. Premium Banking (852)2886-8877.