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Get answers in our Help Centre. You can learn about finding a place to stay, paying for your reservation and more. Our guests and Hosts are always on the go, and so are we. Our global Community Support team is at the ready 24/7 in 11 different languages. Need help with rebooking, refunds, reimbursements and more, We also offer AirCover for ...
2021年4月21日 · You can even highlight local products guests may want to sample or take home as a souvenir. In Tasmania, Australia, Superhost Merrydith leaves handmade honey and lavender soap for guests to use or take home.
2021年2月9日 · The booking process at Airbnb is designed to be streamlined and straightforward. But as a new Host, you might have some questions about how it works. Once you understand the process of receiving and responding to booking enquiries, turning Instant Book on or off, keeping track of reservations, and planning ahead with your calendar, you’ll be ...
Awaiting payment means that a Host has accepted a guest's reservation request, but the guest's payment hasn’t gone through yet. In most cases, this means the guest needs to update information related to their payment method. When a reservation is awaiting payment: The guest who made the reservation request will have 24 hours to successfully ...
2020年7月20日 · Choose how guests get inside. Three popular self check-in options are keypads, smart locks and key safes. Keypads work with electronic door locks. Guests use a code instead of a key to open the door. Not having to keep track of a key means it never gets lost. Smart locks are electronic locks you can control remotely, usually through a Bluetooth ...
2020年12月14日 · Instant Book allows guests to instantly book your home for available dates so you don’t need to review and accept each booking request individually. Guests like the option to use Instant Book and many Hosts report that they earn more money by using this tool, plus they appreciate the convenience it provides. Keeping your calendar up to date ...
Respond to an enquiry. An enquiry is a message from a guest looking for more information about certain dates they have in mind before they send a trip request. It means they’re this close to saying yes—so, help them out!
