How do I order food from Deliveroo? 相關
廣告A Peer-Reviewed, OA Journal Publishing Research Related to All Areas of Complexity. Maximize the Impact, Reach & Visibility of Your Next Paper. Submit With Hindawi.
搜尋結果
Get started. We deliver your takeouts or essential groceries from the best-rated local partners straight to your door. Download our app or order online. Food. We Get It.
The shops you love delivered in as little as 20 minutes. Finding what you need and having it delivered at super speed has never been easier. Browse a huge range of products from the best shops near you and have them delivered to your doorstep in minutes. Delivery times are based on UK-wide convenience and may vary.
其他人也問了
How do I order food from Deliveroo?
How does Deliveroo work?
What to eat on Deliveroo?
Can I use Deliveroo to collect my order?
- About Deliveroo
- Using Deliveroo
- Questions About My Order
- Inviting Friends
- Age Restricted Items
- Anything else?
- Deliveroo editions
- Deliveroo Plus
- Subscribing to Deliveroo Plus Using A Voucher
- Deliveroo Plus with Amazon Prime
What is Deliveroo?
Deliveroo is on a mission to transform the way you order food. We partner with the best restaurants in the business – from local hotspots to national favourites – and bring you the food you love, right to your door. With thousands of choices and a fleet of our own delivery riders, we’ll have your order with you in as little as 30 minutes.
What is the story behind Deliveroo?
When Will Shu moved to London, Deliveroo’s founder and CEO, he was surprised to find that it was nearly impossible to get great quality food delivered. He made it his personal mission to bring the best local restaurants direct to customers’ doors. The business was launched in 2013 with Will as our very first rider. Eight years on, we now operate in over 200 cities and towns across the UK, working with 50,000 restaurant partners, major grocery partners and more than 50,000 self-employed riders...
How does it work?
You can order either on the website or by using the Deliveroo app, available on iOS and Android. Simply add your postcode to find all the great restaurants delivering in your area, choose your food and place your order. Once the restaurant receives your order, they’ll get to work preparing your food and then carefully package it. Once it's all ready to go, a Deliveroo rider will pick it up and bring it to you. If you want to be super-organised, you can also order up to 24 hours in advance wit...
What kind of restaurants are listed on Deliveroo?
We personally curate a high-quality and diverse selection of restaurants in your area. This can range from a top neighbourhood Italian trattoria to well-regarded national burger chain.
What times can I order for?
We deliver every day from morning until late at night, and different restaurants will have different opening times. Visit the homepage or the app to see which restaurants are available in your area.
What if something is wrong with my order?
We have a dedicated team that looks after your entire Deliveroo experience, from the moment you place an order right through to it arriving with you. However, we do understand that sometimes things might go wrong. If this is the case, you can use the Help function in the Deliveroo app to speak to our customer service team and report any issues. You can also visit https://deliveroo.co.uk/contact/ and click on "Contact Us" to complete the form and one of our team will be in touch.
What if I want to add something to my order?
You can contact our Customer Service team via the Help function in the app and we’ll do our best to make sure you get all the items you want added to your order.
What if my order is late?
Sometimes things outside of a rider’s control can cause a delay. Where we can, we will always try and proactively call you if we become aware that your order might not arrive within the estimated time of delivery, and our team will work to get your order to you as quickly as possible.
I'm not a new user. Can I get free credit if I sign up?
Sorry, this offer is only valid for new users of Deliveroo. And don't keep making accounts, we'll know! (And you wouldn't like us when we're angry). To find out more, please go to our T&C's.
I can't see an invite link – where is it?
You need to have ordered a certain number of times to get your invite link. Once you’ve ordered several times, we’ll email you your link so you can share it with your friends, family, colleagues, anyone and everyone.
Do I need to show ID to buy age restricted items?
It’s important to make sure that age restricted items (alcohol, tobacco) don’t make it into the hands of minors. For this reason, we may ask for a customer’s date of birth if an age restricted item goes into their order basket. We also ask our riders to comply with a “challenge all” standard for deliveries of these age restricted items. This means all customers, whatever their age, will be asked by the rider on delivery to provide identification showing proof of age to receive age restricted...
Are CBD products available on Deliveroo?
Some of our partners offer products containing CBD for sale on our platform. It is their responsibility to ensure those products comply with applicable law and are safe for you to use and consume. Please remember that CBD products are: 1. not intended to treat, cure or prevent any disease; 2. not suitable for those aged under 18 and proof of age may be required on delivery (for more detail on our age verification policy, see our Terms and Conditions); 3. not suitable for women who are pregnan...
What if I have allergies?
If you have specific allergies and are concerned about any items on a menu, please check the restaurant notes section of the restaurant menu and for further information contact the restaurant directly prior to ordering. Increasing numbers of Partner Restaurants will be displaying dish by dish allergens information. Where that information is not available or if you have further questions, please contact the restaurant prior to ordering if you have an allergy.
When will you be delivering in my area?
We are rapidly expanding and will hopefully be working with restaurants near you soon!
Does Deliveroo offer company accounts?
We have a dedicated team who will be more than happy to assist you with setting up an account so you can get team morale-boosting breakfasts, next-level meeting lunches and even catering. Get in touch with us at corporate@deliveroo.co.uk.
What is Deliveroo Editions?
Deliveroo Editions are hubs where we host collections of hand-picked restaurants, all specially designed for delivery. They're how we make good on the promise that got Deliveroo started: to connect you with great food from great restaurants, wherever you are, and whatever it takes. Deliveroo Editions are also a platform to support start-up restaurants, helping hot new chefs launch for the first time, or well-loved restaurants reach fans in new places.
If I order from a restaurant, how do I know if it's an Editions kitchen?
Editions kitchens are listed as separate restaurants on our platform - they are clearly labeled as being an Editions partner, and you can order on both the website and the app. When you order from a non-Editions restaurant, your meal will always come from that restaurant, not an Editions kitchen. Whether you chose to order from an Editions kitchen or not, you’ll always be delivered great food made locally.
What is Editions trying to do?
Since Deliveroo started, we've learned a lot about the restaurant industry and about you, our customers. Our restaurant partners have to spend up to a million pounds to launch a new restaurant in a city centre. From customers, we've learned you have really varied tastes – some of you order 10 different cuisines per month – and love the ability to explore exciting food from your homes. But when you put the two facts together, we realised that although restaurants want to reach people in reside...
What is Deliveroo Plus?
Deliveroo Plus is our subscription membership plan – you pay a fee and get free delivery from participating restaurants when you meet the minimum order requirements. It’s a simple, easy way to get the most out of Deliveroo. Members benefit from exclusive restaurant offers, which aren’t available to other customers.
How do I sign up for Deliveroo Plus?
Some customers will see the option to sign up to Plus on our website or app.
Is there a limit to how many orders I can place?
No. You can place as many orders as you like. However, it’s intended for use by individuals. All orders placed with Plus must stay in line with Deliveroo’s Terms & Conditions of Service.
I don’t have the Deliveroo app. Can I subscribe on the website?
Yes. First, create an account by tapping the menu at the top right and selecting Sign up or log in. After you’ve signed up, select a restaurant and add items to your basket. Once you’re at the checkout, tap Add promo code. Paste your code there and tap Submit. From there, follow the instructions to join Deliveroo Plus.
My voucher code doesn’t work
Please visit https://deliveroo.co.uk/contact/. Click on "Contact Us" to complete the form with details of the email and voucher code you received and explaining what the problem is and one of our team will be in touch.
I’ve accidentally cancelled my subscription. Can I re-subscribe?
Yes. You don’t need to use your voucher code again, your original subscription expiry date will apply. You will gain access to your subscription again by signing up via the sign up page deliveroo.co.uk/plus.
If I am a Prime member, can I avail the offer for free Deliveroo Plus?
Whilst you are an Amazon Prime member, you can get our Deliveroo Plus Silver membership for free for a year. This means that you can get unlimited free delivery from a huge range of restaurants on orders over £15 and free delivery from grocery and retail stores on orders over £25.
How do I redeem free Deliveroo Plus using my Amazon Prime account?
Head to http://deliveroo.co.uk/amazon-prime and click on ‘Claim with Amazon Prime.’ Log into your Deliveroo account, or create one. Then, enter your Amazon Prime details and sign-in. You’ll then see the ‘Welcome to Deliveroo’ screen which means you are ready to go.
Do the email addresses for my Deliveroo account and Amazon Prime account need to match?
No. During the redemption process, you will be asked to enter your Deliveroo credentials separately.
Take Deliveroo with you
Order your favourite groceries straight to your door. With thousands of grocery products available, from daily essentials like milk, eggs and bread, to cooking ingredients and tasty treats, we’re here to deliver the groceries you need in as little as 20 minutes.
Find your favourite takeaway with Deliveroo. From perfect pizzas to towering burgers, order delicious food from our wide range of restaurants, both large and local.
Order takeaway food online for delivery in Edinburgh. If you're in Edinburgh and looking for a takeaway near you to tantalise your tastebuds, we've got you covered. From Chinese banquets to Indian feasts, freshly cooked pizzas to hand pulled noodles, your choices are endless when ordering a delivery online in Edinburgh.
