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12.What should I do if I forget my "Mobile Token" passcode? You can click "Menu > Settings > Biometric Authentication / Mobile Token Setting > Reset Mobile Token" in Mobile Banking and follow the instructions to reset your "Mobile Token". 13.How can I
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Reset Internet Banking Password. 1 Click “Forgot your password” on login page. 2 Enter Internet Banking Number/Username, ATM Card Number, Card PIN and Verification Code. Then click "Continue" 3 Enter one-time password received via the mobile phone number registered with BOCHK.
Do not disclose your Internet Banking username and password to anyone. You should also avoid disclosing your personal information to anyone (e.g. HKID/passport number and copy, date of birth, etc.) . And you should not upload or capture your personal information by the use of any third-party website or mobile app not authorised by us or any electronic devices of other people.
Register “Biometric Authentication” (Option to register later) 5. Set up “Mobile Token” Passcode. 6. Input “Security Device” one-time “Security Code”. 7. You will receive an “SMS One-Time Password” (OTP) from the mobile phone number registered with the Bank, input the OTP to complete the activation.
BOCHK. i. Service. From now on, our banking service time puts you first. BOCHK iService, a round-the-clock video banking service that offers you real time banking transactions and product applications. We serve you 24 hours every day to fit with your daily lives. Manage banking service in your own time!
If you are corporate customers, you are requested to check the following information before logging into Corporate Internet Banking: 1.Distributed by: "Bank of China (Hong Kong) Limited". 2.Publisher authenticity verified by: "Thawte Consulting cc". 3.Security certificate has not expired and is still valid.
Banking Services Centre integrates customer service team and digital banking services to provide you with convenient and excellent banking services. We offer round-the-clock BOCHK iService video banking and automated banking service for you to conduct real time banking transactions and product applications. We are delighted to serve you 24 ...
