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  1. This VPN service facilitates staff, students who assist in departmental projects and other users to access the IT resources on the campus network from remote access in a secure way. There are four kinds of VPN: Staff VPN (for all PolyU staff)

  2. 2021年4月12日 · To strengthen remote access security to PolyU internal applications and data from locations outside campus, a new VPN service has been made available to selected users for trial use in late March 2021. With positive feedbacks received from trial users, the new VPN service is now opening to all staff.

  3. Effective from 4 January 2021, a new VPN service ‘Cloud Express’ has been made available to all Mainland-based students for smooth connection to LEARN@PolyU. As the carrier-based secure VPN service will be retired at the end of January 2021, students based in Mainland cities are encouraged to switch to ‘Cloud Express’ as soon as possible.

  4. Effective from 23 November 2022, a new VPN service called ‘Cloud Express II’ has been made available to all Mainland-based students for continuing the provision of smooth connection to LEARN@PolyU. The existing ‘Cloud Express’ VPN service will retire at 23:

  5. How to install the PolyU VPN? (For staff) Network - VPN. You need a VPN connection in order to establish a security network connection to remotely access applications and resources in PolyU. - Download and install VPN Client. note: For MFA VPN setting, please refers to FAQ: How to connect Applications with MFA VPN.

  6. To strengthen the security for remote access to PolyU internal applications and data outside campus, a new VPN service will be made available commencing early April for all staff. The new VPN software will be tied in with two-factor authentication process.

  7. PolyU Staff Mobile App Officially launched to facilitate staff’s easy access to University information and services. It is available on App Store and Google Play, download now. ‘Cloud Express II’ VPN ‘Cloud Express II’ VPN service for Mainland-based students available now

  8. 2021年5月28日 · As communicated in the ITS Notice dated 12 April, a new Global Protect VPN service will replace the existing Pulse Secure VPN for remote access to PolyU internal applications and data. The Pulse Secure VPN service will be phased out after 28 May 2021.

  9. On your mobile/tablet, start "Microsoft Authenticator". Enter the 2-digit number in the text box "Enter the number here" and tap "Yes". Once VPN is connected successfully, you may access BI & SRS with a web browser. BI: https://www53.polyu.edu.hk:8443/BOE/BI. SRS: https://www39.polyu.edu.hk/asadmin.

  10. Staff VPN service for PolyU staff to access campus resources and applications remotely. Learn how to download, install and use the VPN client with MFA.

  11. Install PolyU VPN software "GlobalProtect" on your home desktop machine. Details are available at service webpage. Open “GlobalProtect” and enter “staffvpn.polyu.edu.hk” for the portal address. After completing the steps above, please follow the steps below: Connect to PolyU Network with VPN + MFA:

  12. Start the ‘Global Protect VPN’ and connect to PolyU; Once the ‘Global Protect VPN’ connected successfully, start the RDP software; For Windows users, look for the built-in application ‘Remote Desktop Connection’. Type in your registered office machine's IP address in ‘Computer’ and login with your NetID and NetPassword;

  13. If student need to join synchronous teaching delivery session via Blackboard Collaborate Ultra or playback a recording from Blackboard Collaborate Ultra student will require to start secure SSL vpn session to China Telecom vpn gateway before access learn.polyu

  14. The new VPN service ‘Cloud Express’ will be available to all Mainland-based students starting form 4 January 2021. ‘Cloud Express’ service provider will have two Data Centres (located at Beijing and Shenzhen) allowing PolyU students based in Mainland to

  15. PolyU Cloud service provides departments with a server hosting platform in a virtual environment. It operates as a rental service for departments to rent a ‘virtual server’ from ITS at a cost which is lower than buying and operating their own.

  16. Firstly, your home desktop must have the PolyU VPN software, installed. Once a VPN connection to the PolyU network is established, refer to the steps / document below for drive connection: Windows. Q: Drive - Network Shared Folder (NSF drive, note: your department may use a different drive letter ): Right click "This PC" in Windows Explorer.

  17. Sign in with your NetID and NetPassword

  18. Information Technology Services Office. APPLICATION FOR RDP ACCESS TO POLYU COMPUTER HOSTS VIA STAFF VPN SERVICE. Name Of Applicant (Staff Only): NetID: Contact Phone No.: Department: Purpose of Application: Application Type: New. Revoke. IP address of computer host (s): (If you use specific port, you could add port number after IP address.

  19. Service Description. Multi-factor authentication (MFA) provides extra security before logging into an online service. When accessing an MFA-protected service, staff will be prompted to enter NetID and NetPassword as the first authentication and as a second step, reconfirm staff’s identity by using a verification device, like a phone or a tablet.

  20. The University Portal (https://my.polyu.edu.hk), named ‘myPolyU’, is PolyU’s intranet web portal customized for staff and students to support their work /study life at PolyU. It is a platform for users to locate essential systems and information for conducting different activities.

  21. Express secure VPN service to PolyU online teaching delivery platform for students based in Mainland. Connectivity for Mainland based students to access online teaching delivery platforms has been further enhanced with the new express secure VPN service access via the domain name “ctexpress.polyu.edu.hk”.

  22. Various virtual private network services are available for University staff and students to access the IT resources on the campus from remote locations. The Network Access Services are composite of the following services: Campus Network Provisioning Services. Wi-Fi Services.

  23. Internet browser to vAdmin. Remote machine running use Staff VPN. Remote access to Business Administrative Systems hosted on campus. Business Admin Systems. Remote access option. Require Multi-factors Authentication (MFA) AAO Alumni and Non-Alumni Database System. Internet Browser (user IP f/w registration) Staff VPN for AAO staff only.

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