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  1. For any questions or requests please contact us via the "Help" section of your hub portal. If you're not yet a partner click here. Registered Office: Roofoods Limited 1 Cousin Lane London EC4R 3TE. The best local restaurants and takeaways are here to deliver. Order on Deliveroo today!

  2. Here are some tips on how you can resolve the most common issues riders encounter in the app, without having to contact Support. Contacting customers. If you can’t find the customer’s address or they aren’t answering their door, there are several ways you can try and contact the customer through your app: Send them a message – Tap the ...

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  4. Deliveroo plc is registered in England and Wales. Company No. 13227665. The River Building, Level 1, Cannon Bridge House, 1 Cousin Lane, London EC4R 3TE, United Kingdom. VAT number: 286 7364 55. Deliveroo plc The River Building Level 1 Cannon Bridge ...

  5. You must check the customer's ID for all orders containing alcohol or other age-restricted products, regardless of whether they look old eno…. Orders. How do I contact Rider Support? Most questions can be answered quickly by checking the FAQs on the rider website. The website has loads of helpful info – from questions abo….

  6. We deliver your takeouts or essential groceries from the best-rated local partners straight to your door. Download our app or order online. Food. We Get It. Looking for an easy way to treat your friends and family? Give the gift of great food with a Deliveroo gift card.

  7. If you are a Customer and need help with your order, the fastest way is to contact Customer Service using the Deliveroo app or website. Go to Order History, select a recent order and then use Order Help. If you need help with something else, read our FAQ page for answers to common questions.

  8. How do I contact the customer at delivery? At the customer’s door, you can tap Arrived in the rider app to alert them that you’ve arrived. If you can’t reach them, you can send them a message through customer chat or call in the rider app. In the rider app, tap Order > Order details > Contact options.

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